General
The size of the tile depends on the area being tiled and, to some extent, your budget. For open-plan living spaces, kitchens, and indoor-outdoor areas, we recommend large-format tiles, such as 120x120cm. Larger tiles reduce the number of grout lines, creating a cleaner, more spacious feel.
This approach is particularly effective on the ground floor, where continuity between rooms can enhance the sense of space.
In bathrooms, the same principle applies, large tiles create a seamless and open look. For feature walls or areas where colour and pattern are the focus, smaller tiles may be more suitable to achieve the desired statement.
This approach is particularly effective on the ground floor, where continuity between rooms can enhance the sense of space.
In bathrooms, the same principle applies, large tiles create a seamless and open look. For feature walls or areas where colour and pattern are the focus, smaller tiles may be more suitable to achieve the desired statement.
The choice of grout colour depends on the type of tile and the effect you wish to achieve. If you want to minimise the appearance of grout lines, such as when using large tiles to create a sense of space, choose a grout that closely matches the tile colour.
For patterned layouts, such as herringbone designs or wood-effect tiles, a darker grout can help highlight the shape and design of the tiles. Our team can provide guidance when selecting your tiles, and we have grout samples available in the showroom for you to view.
Grout can be added to your order and delivered with your tiles to ensure your tiler uses the correct colour.
For patterned layouts, such as herringbone designs or wood-effect tiles, a darker grout can help highlight the shape and design of the tiles. Our team can provide guidance when selecting your tiles, and we have grout samples available in the showroom for you to view.
Grout can be added to your order and delivered with your tiles to ensure your tiler uses the correct colour.
Absolutely. Porcelain is one of the most durable materials available for floors, walls, and worktops, both indoors and outdoors.
At Walton Ceramics, the majority of the tiles we sell are porcelain due to their low maintenance compared with materials such as natural stone or concrete. Porcelain is stain resistant, frost-proof, and can withstand high temperatures, making it ideal for kitchen worktops.
It is available in a wide range of colours and designs, with finishes that can be smooth or highly slip resistant for external use.
At Walton Ceramics, the majority of the tiles we sell are porcelain due to their low maintenance compared with materials such as natural stone or concrete. Porcelain is stain resistant, frost-proof, and can withstand high temperatures, making it ideal for kitchen worktops.
It is available in a wide range of colours and designs, with finishes that can be smooth or highly slip resistant for external use.
Many bathrooms and ensuites are compact, but that doesn’t mean they cannot look stunning. Our expert team can help you select the right tiles for your space.
Contrary to popular belief, using large tiles in a small room can enhance the sense of space, as they reduce the number of grout lines and create a cleaner, more open finish. If you prefer smaller tiles, consider using them on a feature wall while using larger tiles throughout the rest of the room.
Maintaining consistency between wall and floor tiles also helps create visual continuity, contributing to a more spacious feel.
Contrary to popular belief, using large tiles in a small room can enhance the sense of space, as they reduce the number of grout lines and create a cleaner, more open finish. If you prefer smaller tiles, consider using them on a feature wall while using larger tiles throughout the rest of the room.
Maintaining consistency between wall and floor tiles also helps create visual continuity, contributing to a more spacious feel.
Although ground floor toilets are often small, they are typically the most frequently used in the home, especially when entertaining guests.
This provides an opportunity to make a bold statement with your tiling, such as using dark, dramatic veined marble or colourful onyx.
If tiling the entire room in a dark colour feels overwhelming, consider tiling to half height in a neutral tone and using paint or wallpaper above, including on the ceiling, to create visual interest.
This approach also makes it easier to change the look in the future if desired.
This provides an opportunity to make a bold statement with your tiling, such as using dark, dramatic veined marble or colourful onyx.
If tiling the entire room in a dark colour feels overwhelming, consider tiling to half height in a neutral tone and using paint or wallpaper above, including on the ceiling, to create visual interest.
This approach also makes it easier to change the look in the future if desired.
For large projects, we recommend booking an appointment with one of our team members in advance. This ensures we can dedicate our full attention to your design requirements.
We suggest bringing your plans to the meeting or sending them to us beforehand. If you have samples of kitchen units, worktops, bathroom unit colours, or any other elements already chosen, please bring them along. This helps us determine the most suitable tiles for each area.
We can review each room individually and develop a complete tile design for your home. Tile samples can be taken away so you can consider the options at your leisure.
Once you have selected your tiles, we can prepare detailed quotes. We understand that different rooms may have different budgets, and we can guide you in selecting the most appropriate ranges for each area.
We suggest bringing your plans to the meeting or sending them to us beforehand. If you have samples of kitchen units, worktops, bathroom unit colours, or any other elements already chosen, please bring them along. This helps us determine the most suitable tiles for each area.
We can review each room individually and develop a complete tile design for your home. Tile samples can be taken away so you can consider the options at your leisure.
Once you have selected your tiles, we can prepare detailed quotes. We understand that different rooms may have different budgets, and we can guide you in selecting the most appropriate ranges for each area.
Please email your full company details, including your telephone number, to gen@sacw.co.uk, and we will review your application and get back to you.
We supply porcelain suitable for fabrication into worktops, bathroom vanity tops, bath surrounds, and more.
While we do not carry out the installation ourselves, we can connect you with a local, trusted fabricator who will handle templating, fabrication, and fitting of your material.
Once your order is placed, we coordinate with the fabricator to ensure the material is in stock on time. The fabricator will communicate directly with you regarding scheduling for templating and installation.
While we do not carry out the installation ourselves, we can connect you with a local, trusted fabricator who will handle templating, fabrication, and fitting of your material.
Once your order is placed, we coordinate with the fabricator to ensure the material is in stock on time. The fabricator will communicate directly with you regarding scheduling for templating and installation.
Yes, porcelain is an excellent choice for kitchen worktops, both indoors and outdoors, due to its low porosity. Here are several reasons to consider porcelain over other materials:
Resistance to high temperatures: Porcelain is fired at temperatures far higher than those of a home oven, allowing you to place hot pots and pans directly on the worktop without causing damage.
Low porosity: Porcelain does not absorb water, making it easy to clean. It can also withstand harsher everyday cleaners, such as limescale removers and degreasing products.
Antibacterial properties: Porcelain surfaces do not support the growth of bacteria, mould, or fungi, and they do not release harmful elements, making them safe for contact with food.
High stain resistance: Matt and honed finishes provide the best resistance to stains, while polished surfaces are also very effective. Polished finishes require prompt cleaning of spills due to their nature.
Scratch resistance: Matt and honed finishes are particularly robust. All porcelain surfaces are resistant to deep abrasions, although polished finishes may show small surface scratches, so cutting directly on the surface should be avoided.
Frost resistance: Porcelain is ideal for outdoor kitchens and withstands cold winter conditions without deterioration.
UV and element resistance: Porcelain does not fade or degrade under direct sunlight and is unaffected by salt, making it suitable for coastal outdoor kitchens.
Sustainable sourcing: Our main supplier provides porcelain containing up to 60% recycled content.
Overall, porcelain worktops are more durable and long-lasting compared with most non-porcelain alternatives on the market.
Resistance to high temperatures: Porcelain is fired at temperatures far higher than those of a home oven, allowing you to place hot pots and pans directly on the worktop without causing damage.
Low porosity: Porcelain does not absorb water, making it easy to clean. It can also withstand harsher everyday cleaners, such as limescale removers and degreasing products.
Antibacterial properties: Porcelain surfaces do not support the growth of bacteria, mould, or fungi, and they do not release harmful elements, making them safe for contact with food.
High stain resistance: Matt and honed finishes provide the best resistance to stains, while polished surfaces are also very effective. Polished finishes require prompt cleaning of spills due to their nature.
Scratch resistance: Matt and honed finishes are particularly robust. All porcelain surfaces are resistant to deep abrasions, although polished finishes may show small surface scratches, so cutting directly on the surface should be avoided.
Frost resistance: Porcelain is ideal for outdoor kitchens and withstands cold winter conditions without deterioration.
UV and element resistance: Porcelain does not fade or degrade under direct sunlight and is unaffected by salt, making it suitable for coastal outdoor kitchens.
Sustainable sourcing: Our main supplier provides porcelain containing up to 60% recycled content.
Overall, porcelain worktops are more durable and long-lasting compared with most non-porcelain alternatives on the market.
Generally, no. Cracking usually occurs when tiles are poorly installed, such as on an inadequately prepared surface or without full adhesive coverage. Cracking can also result from thermal shock, which may happen if underfloor heating is switched on too quickly after the tiles have been laid.
Natural stones such as limestone, travertine, and marble do require regular maintenance to keep them looking their best. Unlike porcelain, these materials are porous and should be sealed during installation.
They should be cleaned using pH-neutral cleaners specifically designed for natural stone.
Household cleaners such as limescale remover, vinegar, bleach, and other harsh chemicals should be avoided. For this reason, some people choose porcelain or ceramic tiles instead.
With the correct sealing and cleaning routine, however, natural stone can remain beautiful for many years. Stone floors and walls have been used for centuries, as seen in religious buildings around the world.
They should be cleaned using pH-neutral cleaners specifically designed for natural stone.
Household cleaners such as limescale remover, vinegar, bleach, and other harsh chemicals should be avoided. For this reason, some people choose porcelain or ceramic tiles instead.
With the correct sealing and cleaning routine, however, natural stone can remain beautiful for many years. Stone floors and walls have been used for centuries, as seen in religious buildings around the world.
Many of our tiles are suitable for both indoor and outdoor use. Visiting our showrooms allows you to see the available ranges and experience the different textures firsthand.
You can also explore the indoor and outdoor tile section on our website. For outdoor use, tiles are available in 1cm and 2cm thicknesses, and the appropriate choice should be based on the surface on which the tiles will be laid.
You can also explore the indoor and outdoor tile section on our website. For outdoor use, tiles are available in 1cm and 2cm thicknesses, and the appropriate choice should be based on the surface on which the tiles will be laid.
Tiles have varying slip ratings, and technical specifications are available upon request.
Most tiles with a PTV of 36 or higher are suitable for external use. We recommend consulting a member of our team to confirm that your chosen tile is appropriate for outdoor applications.
Most tiles with a PTV of 36 or higher are suitable for external use. We recommend consulting a member of our team to confirm that your chosen tile is appropriate for outdoor applications.
Yes, we can assist with commercial projects. We will need detailed information about the intended use in order to recommend the most suitable products.
If a specific slip rating is required, please inform us at the time of your enquiry and when placing your order. This ensures we can guarantee the PTV rating for the batch supplied.
If a specific slip rating is required, please inform us at the time of your enquiry and when placing your order. This ensures we can guarantee the PTV rating for the batch supplied.
Ordering
Yes, we have two showrooms:
Walton Ceramics
26 Cale Street
Chelsea Green, London SW3 3QU
Stone and Ceramic Warehouse
51-55 Stirling Road (off Bollo Lane)
Chiswick, London W3 8DJ
Walton Ceramics
26 Cale Street
Chelsea Green, London SW3 3QU
Stone and Ceramic Warehouse
51-55 Stirling Road (off Bollo Lane)
Chiswick, London W3 8DJ
Yes, you can order up to four free samples through our website. If you would like additional samples, please call us on 020 8993 5545 and we can arrange for them to be sent.
Please note that postage charges apply when ordering five or more samples.
Please note that postage charges apply when ordering five or more samples.
Yes, if you bring your plans or ideas into the showroom, one of our experienced team members will work with you to develop concepts and create the look you wish to achieve.
For larger projects, we recommend booking an appointment by calling 020 7589 7386 to ensure that a team member is available to assist you, especially on weekends.
For larger projects, we recommend booking an appointment by calling 020 7589 7386 to ensure that a team member is available to assist you, especially on weekends.
Calculating the number of tiles required can be challenging if you are not familiar with the process. If you are unsure, we are happy to assist and can help determine the quantity you need based on measurements or plans provided by you.
We also recommend having the quantities checked by your installer before placing your order.
We also recommend having the quantities checked by your installer before placing your order.
We recommend ordering an additional ten to fifteen percent depending on the tile size and design. This allows for cutting, potential breakages, and any future repairs that may be required.
Please note that tiles are produced in batches, which can vary slightly in shade and sometimes in size. If a top up order is needed due to under ordering, the additional tiles may be supplied from a different batch and may not be an exact match.
We always aim to supply tiles from the same batch where possible if they are still available. If you are matching tiles to an existing order, please make us aware at the time of ordering.
Please note that tiles are produced in batches, which can vary slightly in shade and sometimes in size. If a top up order is needed due to under ordering, the additional tiles may be supplied from a different batch and may not be an exact match.
We always aim to supply tiles from the same batch where possible if they are still available. If you are matching tiles to an existing order, please make us aware at the time of ordering.
Once a deposit has been paid and your order has been placed, it cannot be cancelled.
This policy applies in particular to non stock and special order items that are sourced specifically for you.
This policy applies in particular to non stock and special order items that are sourced specifically for you.
If you have already selected your tiles and know the quantity required, you may place your order by visiting our showroom in person, by calling us on 020 8993 5545, or by emailing gen@waltonceramics.co.uk
We accept all major debit and credit cards, with the exception of American Express.
Payment can also be made by bank transfer. Please request our bank details, and let us know if the transfer will be made from an international account.
Payment can also be made by bank transfer. Please request our bank details, and let us know if the transfer will be made from an international account.
Delivery and Returns
We offer free kerbside delivery within most West London postcodes on orders over £200 plus VAT.
We also provide national and international delivery. Charges for these services vary depending on the quantity ordered and the delivery destination.
We also provide national and international delivery. Charges for these services vary depending on the quantity ordered and the delivery destination.
Once your quote has been approved and your order has been placed, the lead time for your tiles will be confirmed. You will have the option to arrange delivery at the time of ordering, or you may choose to place the items on reserve with a deposit and schedule delivery for a later date.
Many of our products are held in stock and available for quick delivery. If the tiles you have selected are not currently in stock, lead times typically range from two to four weeks, depending on the item and the quantity required.
Many of our products are held in stock and available for quick delivery. If the tiles you have selected are not currently in stock, lead times typically range from two to four weeks, depending on the item and the quantity required.
Yes, once your tiles have been delivered, please check that they match your order and confirm that none have been damaged during transit.
Installation of the tiles constitutes acceptance of the goods, and no claims can be considered once installation has taken place.
Installation of the tiles constitutes acceptance of the goods, and no claims can be considered once installation has taken place.
In the unlikely event that any tiles in your order arrive damaged, please notify the delivery driver before they depart and ensure that the number of damaged tiles is clearly recorded on the delivery note.
Any damage identified after the driver has left must be photographed on the day of delivery, with the tiles still positioned on the pallet, and the images emailed to the showroom. These will then be replaced free of charge as soon as possible. Claims cannot be accepted after this timeframe.
On rare occasions, tiles may sustain more substantial damage during transit. Please consult your installer to determine whether these tiles may still be suitable for use in cuts.
Any damage identified after the driver has left must be photographed on the day of delivery, with the tiles still positioned on the pallet, and the images emailed to the showroom. These will then be replaced free of charge as soon as possible. Claims cannot be accepted after this timeframe.
On rare occasions, tiles may sustain more substantial damage during transit. Please consult your installer to determine whether these tiles may still be suitable for use in cuts.
Yes, we offer international shipping. When placing your order, simply provide your delivery address and the shipping cost will be calculated based on the destination.
We ship worldwide and manage all required documentation on your behalf, ensuring a smooth and hassle free delivery process.
We ship worldwide and manage all required documentation on your behalf, ensuring a smooth and hassle free delivery process.
If you have any full, unopened boxes of tiles remaining after installation—and after setting aside the recommended spares—you may return them to our warehouse within 1 month of delivery for a refund.
Please note that returns apply only to stock items in their original, undamaged packaging, and are limited to a maximum of 20% of the quantity originally ordered for each tile. If you are unsure, feel free to ask.
Please note that returns apply only to stock items in their original, undamaged packaging, and are limited to a maximum of 20% of the quantity originally ordered for each tile. If you are unsure, feel free to ask.
Installation
We recommend confirming with your installer whether you are required to supply the fixing materials for your project, as these are sometimes included within their quotation.
Alongside our tile range, we also stock a selection of installation products, including:
– Kerakoll adhesive
– Mapei grout
– Mapei silicone
– Lithofin sealers and cleaning products
– Dukkaboard
– Ditra matting
– Warmup underfloor heating
Alongside our tile range, we also stock a selection of installation products, including:
– Kerakoll adhesive
– Mapei grout
– Mapei silicone
– Lithofin sealers and cleaning products
– Dukkaboard
– Ditra matting
– Warmup underfloor heating
Yes, once your order has been placed, we can provide a list of recommended tilers.